[toggle title=”Where are you located?” open=”yes”]We are located at Heritage Place, 21 Tan Quee Lan Street (Singapore 188108), opposite Bugis Junction. It is just off Bugis MRT.[/toggle]
[toggle title=”What about parking facilities?” state=”close”]You can park at Bugis Junction or the road side carpark at the Heritage Place premise.[/toggle]
[toggle title=”What are your operating hours?” state=”close”]We are open daily from 08.00 am to 6.00 pm. Usage in the evenings is also available from 7.00 pm to 10.00 pm.[/toggle]
[toggle title=”What makes you different from other seminar room vendors?” state=”close”]Everybody is different in their own ways. From our experience as Speakers ourselves, we believe in having a convenient location, ample parking and a full range of facilities. We do not like lugging our own projector and bringing our own mikes and speakers.
Thus, we chose to set up Seminar Room just across the road from Bugis MRT with HDB and mall parking lots. We have included everything a Speaker would love in a Seminar Room, such as fast wireless Internet, Water Dispenser, Cushioned Seats, Comfortable Restroom, Duo Projector and a good quality audio system with both wireless hand-held and lapel mikes. Of course the standard Flip Chart and Markers are available too![/toggle]
[toggle title=”Do you have other seminar room locations?” state=”close”]For the time being, we have only one premise for booking. We are constantly looking for more great locations to develop into friendly Seminar Rooms. If you have a good location or a good suggestion, do contact us![/toggle]
[toggle title=”I have a capacity of 100 people but your Seminar Room can only accommodate a maximum of 60 people. What do you suggest?” state=”close”]We are very sorry for this lapse. We did try to look for a bigger unit at first but there was nothing suitable. So we decided to settle for this location first. We are on the lookout for another bigger venue.[/toggle]
[toggle title=”I have attended other Seminars where they have seats that are uncomfortable. What kind of tables and chairs do you have?” state=”close”]This is a common complaint by Seminar Participants who have attended Seminars where simple plastic chairs are used. Those chairs are good for short term sitting but not for long hours. As a result, we have cushioned chairs on BOTH the seat and the backrest to maximize comfort for our Seminar Participants!
We use IBM tables or also known as GS tables. It is a foldable training table that can seat 3 people comfortable. They are light grey in colour.[/toggle]
[toggle title=”I have to use my own laptop for my Seminar. Can I come in earlier to set it up? How early can I come?” state=”close”]Yes. We love it when people come in early to set up. It shows us two things. One, they are professional and passionate about their work. It is always nice to work with people who are punctual and prepared. Two, it gives a good impression to participants who show up early too. Can you imagine attending a Seminar whereby you are even earlier than the organizers?
We provide 30 minutes setup time for clients. Should you require longer setup period, talk to us and we will try our best to accommodate your request. We usually welcome organizers to come in earlier so we can also go through the audio system and mike system with them. We can also do some simple troubleshooting or even make some adjustments to the furniture.
However, there are times when we have booking back to back. We may have an event from 9am ~ 5pm and the next event from 7pm ~ 10pm. Under such circumstances, we will seek everybody’s cooperation to make sure the earlier event finishes on time and we can do area cleaning plus rearrange the furniture for the evening event. We will definitely ensure that all our organizers have at least 30 minutes to set up their Seminar stuff.
At the end of the day, it is not about us making the most money by filling every available time slot but to work with all our clients in a Win-Win situation![/toggle]
[toggle title=”I am holding a Preview Session for my Seminar. I am not sure of the number of people coming in to attend my Preview. How do I make sure I have enough chairs for my event?” state=”close”]Our typical setting is for 40 seats. On a short-term basis, it can be increased to 60 seats or reduced to 20 seats. We will keep or lay out more chairs according to your needs. We can prepare more chairs stacked at the back of the room so you can add more chairs as more participants come in. When that really happens, we offer you our heartiest congratulations![/toggle]
[toggle title=”Originally, I wanted 30 chairs and tables. Due to a last minute overwhelming response, now I needed 40 chairs and tables. What should I do?” state=”close”]Let us know as soon as possible. Call us immediately and we will try to work out a solution.[/toggle]
[toggle title=”One of my participants accidentally spills a can of coke / dropped food on the carpet floor. What should I do?” state=”close”]Remain calm. Pick up and dispose anything that can be picked up. Get one of your staff to use tissue paper from the restroom to clean the mess or soak up the liquid. Remind all your participants to avoid the dirtied area. After the Seminar, inform us about it. We will see what we can do to clean it up properly.[/toggle]
[toggle title=”Is there a place I can hang my poster / banner / signage?” state=”close”]Yes there is. We have an A3 portrait made of clear plastic outside the Seminar Room where you can place a poster or a sign.[/toggle]
[toggle title=”Can I stick some things on the wall?” state=”close”]We do not advise people sticking things on the wall. However, if you must do so, kindly use adhesive that would NOT leave any mark. As an act of courtesy, do tell us about it beforehand. We can try out the adhesive first before allowing you to use it.[/toggle]
[toggle title=”Where can I set up my catering?” state=”close”]Depending on your crowd size, the catering can be done at the side or at the back of the Seminar Room. Alternatively, we do recommend lunch boxes. We have quite a few good ones to choose from as provided by our Halal-Certified Caterer. Basically, there is no queuing, less chances of food spilling and everyone gets a fair share of food. You can even allow the participants to cross the road to Bugis Junction where there are dozens of eateries available. It may be a good break for them.[/toggle]
[toggle title=”Do you charge GST or are there any hidden costs?” state=”close”]We do not charge GST and there are no hidden costs. There is only the nominal $0.10 per copy / page chargeable for using our printer to fax, print and copy. Scanning is absolutely free. The other possible costs are in terms of last minute room timing extension or damages within the Seminar Room, which we promise to be very reasonable about.[/toggle]
[toggle title=”Can I have a viewing for your seminar room?” state=”close”]Absolutely! Call us now @ 91120208 for a viewing appointment![/toggle]
[toggle title=”How do I make payment to confirm my Seminar Room and what about the balance payment?” state=”close”]When you decide to confirm your Seminar Room during a viewing, you can issue a cheque or pay cash on the spot. We also accept funds transfers in case you decide to confirm the Seminar Room booking but are unable to come down personally.
Please email us the fund transfer details or the fund transfer receipt once the transfer is done.[/toggle]
[toggle title=”How early can I hold my event and how late can I end my event?” state=”close”]Almost all our bookings begin at 8am and are completed by 10pm. If you have any extraordinary timing needs, do talk to us and we will do our best to accommodate you.[/toggle]
[toggle title=”When I have a three full day consecutive event, do I need to clear the room everyday?” state=”close”]For security reasons, we will need to come in to check and lock up the room after each day. In the morning, we will unlock the room again for your event. You are free to leave your belongings in the Seminar Room overnight at your own risk. In addition, we will need a coordinator from the organizer to ensure the handover / taking over of the Seminar Room.[/toggle]
[toggle title=”What audio visual equipment do you provide?” state=”close”]There is a dedicated sound system (2 Yamaha speakers with mixer) which is more than sufficient for the seminar room. The system is linked to a drop-down projector which projects on to a 7-foot screen, supports most notebooks, thumb-drives. It can play DVDs, music CDs etc, and can be remotely controlled. We also have 2 cordless mikes and 2 lapel microphone. The 15mbps fibre optic wireless internet connectivity is free to use.[/toggle]